Shipping & Service Delivery Policy

Last updated: 13 November 2026

Sniffi Tech Private Limited (“Sniffi”) provides veterinary services. We do not sell or ship physical products, so no shipping or delivery charges apply.

Video consults

  • Delivered online as a 20-minute video call on Google Meet at the slot you book.
  • The video link is shown on the booking confirmation and sent to your WhatsApp number before the call.
  • You need a phone or computer with a camera and internet. No app download is needed.

Home vet visits

  • Delivered at your home address in Pune and Pimpri Chinchwad (PCMC) in the confirmed time slot.
  • Vaccines and medicines used during a visit are given at your home by the vet; they are not shipped.
  • We confirm the visit time with you on call or WhatsApp after booking.

Hours

Monday to Sunday, 9 AM to 8 PM. Video consult slots run from 10 AM to 8 PM.

Questions

WhatsApp or call +91 91751 29919, or email athome@sniffi.in, with the phone number you booked with and the date of your booking.

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